Shipping policy

How long does it take for my order to be processed? 

·When items are in stock, your order will be fulfilled immediately and shipped the same business day if the order is placed before 16:00 (ECT).

· Every order placed after 16:00 (ECT) will be fulfilled and shipped the next business day. 

·Items listed as made to order will need 2-4 days for production.

Do you ship internationally? 

·Yes, although more expensive, we offer different international shipping rates. 

·And free express shipping under certain conditions (see price list below).

·Order weight will NOT affect the shipping cost for orders outside of Germany.

How long will my item take to arrive?

·For domestic orders (Germany) 2-3 business days.

·Domestic (Germany) express shipping will be delivered the next business day.

·For International mainland deliveries, allow 4-5 business days.

·For overseas Deliveries (UPS), please allow 5-7 business days.

With which carriers do you ship?

·For domestic orders (Germany), we ship via DHL & UPS.

·For all orders outside of Germany, we ship via UPS (United Postal Service).

·Every order includes a Tracking number

Can I return or exchange my Items? 

·Please refer to our Refund policy .

Price List:

DE (Germany) 

·Standard delivery (up to 2 kg) € 6.00 (DHL)

·Express delivery (up to 2 kg) € 14.00 (DHL)

·Free standard delivery on orders from €60.00 and up (UPS)

·Free Express delivery on orders from € 110 and up (UPS)

EU-EEA

·Standard delivery € 11.00 (UPS)

·Express delivery  € 20.00 (UPS) 

·Free Standard on orders € 151.00 and up (UPS) 

·Free Express on orders € 200.00 and up (UPS) 

 CH & GB

·Standard delivery € 11.50 (UPS) 

·Express delivery € 20.00 (UPS)

·Free Standard on orders €100 and up. (UPS) 

·Free Express on orders €150 and up. (UPS) 

Rest of the World *

· Flat  €35,00 (UPS)

·Express delivery €40 (UPS)

·Free Standard on orders €200,00 and up (UPS)

·Free express on orders €270,00 and up (UPS) 

*Prices will vary according to your order amount.

Custom Taxes for International Shipments: Customers are responsible for paying any applicable customs duties, taxes, or fees imposed by their country's customs authorities when items are shipped outside the European Union (EU). These charges may vary depending on the destination country's regulations and are not included in the product price or shipping cost. Please check with your local customs office for information on these fees, as they are the sole responsibility of the recipient.